Up until 30 hours ago, I was doing great – met great people, had a lot
of fun and was doing well. That is, until rush hour traffic got me to
the airport 75 minutes before my flight – 8am for a 9:15 flight.. I
think – cool, no problem. I haul ass to the British Airways checkin
desk only to find that it's been shut down. Seriously, wtf? I run to
the ticketing booth and the middle aged woman takes one look at my
passport and said, sorry -we can't get you on this flight. Fuck. I
complain and she says, I can't do anything, our computers are down -
come back at 1pm. I flip out and call the AA Exec Plat desk, which
supposedly is top tier support for top tier fliers. Their answer was -
well, even though you bought the ticket from us, we can't redo your
ticket and was told that I should "try looking at Orbitz" to book
alternate flights home. I found the cheapest flight home the next day
- $800. I really had no choice but to book it and eat the cost in
addition to another night of a hotel and other expenses. Great, a
$1000 fuckup.
Flash forward to today: I get to the airport at 6:30 am for a 9:45 am
flight. I decided to go check out the British Airways checkin since
apparently getting there 75 mins before isn't an option. Guess what -
checkin for the flight starts 2 hours before departure. That means
that the BA checkin window is less than 45 minutes. That's just
pitiful.
Now I'm sitting on the floor at Istanbul's airport, thumbing out this
on my Blackberry. I hope I get home today, but I am pretty
demoralized, depressed and emotionally exhausted. Again, BA takes the
cake when it comes to being underwhelming, pitiful and apathetic.
Things I've learned:
*British Airways is pretty much a poor airline.
*AA EP desk has let me down again, and despite being at roughly 1.6
million miles lifetime with them, I'm seriously considering starting
over with someone else.
On another note, Istanbul has to have the most expensive restaurants
post security that I've ever seen. A can of coke? 6.50 Turkish Lira
($5). A whopper meal at Burger King? 15.50 YTL ($12.50). And there
seems to be very minimal nonsmoking areas here.
I just want to go home.